Refund policy

Konlá Metaphysical Collections

At Konlá Metaphysical Collections, every item is crafted and handled with spiritual care and intention. We want you to feel aligned and satisfied with your purchase. Please review our refund and return policy below.

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Returns

Due to the nature of our spiritual and handcrafted products, all sales are final. This includes herbs, oils, crystals, candles, and ritual tools — as these items are considered sacred and cannot be resold once opened or used.

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Exchanges

We gladly replace items if they are defective, damaged, or incorrect upon arrival. To request an exchange, contact us within 7 days of delivery at:

📧 adeyemikonla@gmail.com

Please include your order number, photos of the product, and a brief description of the issue.

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Refunds (if applicable)

Refunds are only issued if an item is out of stock, lost in transit (with verified tracking), or returned due to our error. Once your refund is approved, a credit will automatically be applied to your original method of payment within 3–5 business days.

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Cancellations

Orders can be canceled within 24 hours of purchase. After this window, cancellations cannot be guaranteed as items may already be processed or shipped.

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Disclaimer

All products are intended for spiritual and metaphysical use only and are not substitutes for medical, legal, or financial advice. Energy work and results may vary with each individual.

We appreciate your understanding and support of small, intentional business practices.

✨ Thank you for shopping consciously with Konlá Metaphysical Collections. ✨